Be a Catalyst for Creativity : Industrial Market Trends

Be a Catalyst for Creativity: "If you’re simply producing the same products day after day, year after year, it may not seem like there’s any need for creativity but rather only to ratchet up quality as much as possible, hike deliveries to as soon as possible and cut costs to near zero. To do this, you have some equipment, some time, a place, a budget and some people. Therefore, in reality, to push the envelope, you must find new ways to reach these goals to gain market share or at least survive as a business."

Six Sigma Strategy: Understanding the Customer Process

Strategy: Understanding the Customer Process: "How does a company know when it has a useful business architecture?

* The architecture can be explained in a one-page picture.
* The architecture ties departments together into processes which customers care about.
* All departments can find themselves in the picture.
* Each person can trace a line-of-sight from their work to a customer.
* The architecture reflects more of how the company wants to relate to customers to achieve its strategic goals than how things are currently being done."